COMPLIMENTARY STANDARD SHIPPING* 

We offer free standard shipping* with purchases EUR100 and above in a single order made at https://aldabag.com to all countries**.

For purchases below EUR100 in a single order, a flat rate of EUR15 will be charged for standard shipping.

Please refer to the following for the estimated shipping duration:

MOROCCO

Standard Shipping | 3 to 5 business days

REST OF WORLD

Standard Shipping | 7 to 21 business days

You may contact us if in doubt or requiring a tighter estimate based on your geolocation.

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Orders will be processed on business days (Monday to Friday) excluding Saturdays, Sundays and public holidays; and usually take about 3 business days to be processed. Delivery can take place from Mondays to Saturdays, excluding public holidays.

Remote Area Surcharge

Additional charges will be incurred if your shipping address is located in a “remote area”. You may view our list of postal codes within your country that would result in additional remote area charges. We will be in touch with you for payment of this surcharge when we are about to process your order.

Note that this list is generated by our courier and will be updated periodically as new areas are served. If you are unsure of whether your delivery address falls within the “remote area” category, you may write in to us at [email protected] for more information.

Address Correction Surcharge

Additional charges will be incurred if your shipping address needs to be changed after your order has been processed. Kindly check all details carefully before placing your order. You may write in to us at [email protected] for more information.

Express shipping

We currently do not offer Express Shipping as a selection when placing the order. Please email us at [email protected] should you require that so that we will be able to accurately quote you for it.

Customs and Duty Charges

We are not responsible for any duties and taxes incurred at your local custom for the delivery of your order. You will be required to make payment for such duties and taxes if applicable. Please contact your local customs to be sure of the applicable fees before placing your order.

Please note that in the event of a rejected parcel or refund approved (on a case-by-case basis), a deduction of shipping fees will be applied, with only the nett amount to be refunded accordingly thereafter.

*Excludes customs duties and taxes where applicable
**We ship to most countries. If we are unable to ship to your country or it requires a surcharge, we will contact you personally before processing the order.